Policy and Confidentiality

Opéra de Montréal is the owner of the information collected on this site. We do not sell, share, or otherwise provide this information to third parties in any way other than as stated in the present policy.
We do not collect any personal information on our website, other than that which you voluntarily provide.

The information collected

We make use of your personal information to adequately process your ticket purchase requests. Other than the information required for ticket purchases, which are processed by a third party, we do not share your information with any other individuals or organizations.

We also use the personal information you provide to send you newsletters or promotional offers. We never send out any unsolicited emails. If you are subscribed to our newsletters, you can cancel your subscription at any time.

Information provided upon registration

The email address you provide when you subscribe to Opéra de Montréal’s newsletter is kept confidential at all times. It is only used as a means of correspondence between our customer service department and you. All other “confidential” information in your personal file remains for the exclusive use of Opéra de Montréal.

Traffic Statistics

Opéra de Montréal keeps track of traffic on the website, based on visitors’ requests, identified by the IP address of their computers. This information is always in aggregate form and excludes any personal information. It is used only to analyze the general trends of use and activity of the global population of visitors to the operademontreal.com site: which pages and sections are most visited, how long people stay on each visit, where visitors come from, etc.

Contests and Surveys

We periodically collect information from our visitors through contests and surveys. Participation in these activities is always voluntary and each visitor thus has a choice of which information he or she reveals. Typically, the visitors’ contact information is collected in order to inform winners and send them their prizes, if need be. In the event of a survey, the information collected is mainly used for the improvement of products and services offered.

Participation Instructions

OPÉRA DE MONTRÉAL and other sites

Opéra de Montréal’s website contains links to other sites. Opéra de Montréal is in no way responsible for these websites’ ways of collecting and handling confidential information. Therefore, when you click on a link that takes you away from our website, we encourage you to check the privacy policy of your destination site, which may differ from ours in the way personal information is handled.

Security

Opéra de Montréal ensures the security and integrity of member-related information and has taken measures to avoid its loss, corruption, misuse, or inadvertent modification while under the control of Opéra de Montréal.

Contact the administrators

Should you wish to clarify certain points concerning our privacy policy, or should you have any question or complaint concerning practices in use on Opéra de Montréal’s websites, please contact us.